公司簡(jiǎn)介：英國(guó)惠靈頓公學(xué)（Wellington College），1859年宣告成立。是維多利亞女王為紀(jì)念大不列顛軍事家并曾兩度任英國(guó)首相的惠靈頓公爵而命名。2017年1月11日上午，英國(guó)惠靈頓公學(xué)正式簽約入駐杭州，這是惠靈頓公學(xué)在中國(guó)繼天津、上海之后開設(shè)的第三個(gè)分校區(qū)。惠靈頓中國(guó)杭州校區(qū)座落于杭州蕭山科技城的國(guó)際教育園，包括杭州市蕭山區(qū)惠立學(xué)校和杭州外籍人員子女學(xué)校。學(xué)校有一套完善的幸福關(guān)懷體系貫穿各個(gè)學(xué)段，為學(xué)生提供全人教育，使其能在未來(lái)茁壯成長(zhǎng)。工作職責(zé):1.給全校師生提供優(yōu)質(zhì)的IT支持服務(wù),及時(shí)的解決用戶的IT問(wèn)題(helpdesk)2.了解Microsoft 365(Office 365)3.了解Windows AD的基本操作4.了解各主流平臺(tái)(Windows, iOS, MacOS, Android)的系統(tǒng)操作使用,常用問(wèn)題解決5.英語(yǔ)能簡(jiǎn)單溝通(必須)6.有PowerShell, Power App, Power Automate, Power Bi中的其中一項(xiàng) 開發(fā)能力優(yōu)先崗位要求:1.計(jì)算機(jī)相關(guān)專業(yè)2.英語(yǔ)可基本溝通計(jì)算機(jī)相關(guān)問(wèn)題3.工作積極主動(dòng), 有責(zé)任心,仔細(xì),有耐心4.努力好學(xué)，良好的服務(wù)精神/意識(shí)5.有外資企業(yè)/學(xué)校從業(yè)經(jīng)驗(yàn)優(yōu)先福利待遇：1.20天年假，雙休，法定假日不調(diào)休，額外學(xué)校假期福利；2.五險(xiǎn)一金，額外的商業(yè)醫(yī)保；3.年度體檢，免費(fèi)員工班車，工作日免費(fèi)午餐；4.國(guó)際化工作環(huán)境，扁平化管理；KEY RESPONSIBILITIES:Act as the first point of contact for staff in requesting IT support. Provide warm and welcoming personal service to all team members and manage requests efficiently and effectively, e.g. by implementation of a ticketing system.General RESPONSIBILITIES:?To take responsibility for the day-to-day running of helpdesk and associated processes including proactively:?coordinate all help desk tickets of the school?Manage the asset tracking system of both hardware and software ?support all students, staff with the administrative tasks and communications?manage the dedicated helpdesk, providing an innovative, welcoming environment for all?manage the procurement, tagging and deployment of all ICT assets.Organization of IT services?Coordinate daily processes and procedures to meet address ICT requests from staff, students, parents ?Develop and monitor mechanisms for prioritizing and managing ICT requests pro-actively and in a timely, well-communicated manner?Coordinate the Help Desk staff including management of work priorities, standards and roster?Coordinate the ticketing system including the al**** of tickets to staff, ensuring on high-level communication and ticket prioritization?Ensure the ready availability of help desk resources (e.g. spare parts, replacement computers, other consumables)

杭州惠立學(xué)校坐落于杭州市蕭山區(qū)科技城，是惠靈頓中國(guó)集團(tuán)旗下的雙語(yǔ)學(xué)校，包括惠立學(xué)校及惠立幼兒園。杭州校區(qū)成立于2018年，致力于在浙江省課程大綱基礎(chǔ)上，融合惠靈頓價(jià)值觀與特質(zhì)，為2到18歲學(xué)生提供一流品質(zhì)的雙語(yǔ)教育。實(shí)現(xiàn)惠立獨(dú)特的教育理念，充分激發(fā)學(xué)生的求知欲及對(duì)學(xué)習(xí)的熱忱。惠立學(xué)校將讓高品質(zhì)的教育惠及家庭，以“愛(ài)”為源，以“德”為本，為社會(huì)培養(yǎng)符合時(shí)代需求的、秉承優(yōu)良傳統(tǒng)價(jià)值觀并具有五大惠立特質(zhì)的軟技能人才。 惠靈頓外籍子女學(xué)校杭州校區(qū)與杭州惠立學(xué)校共同建立于2018年，為從2至18歲的外籍子女提供優(yōu)質(zhì)的國(guó)際化教學(xué)。兩所學(xué)校共享同一校區(qū)。 更多信息請(qǐng)參見(jiàn)學(xué)校官網(wǎng)：惠立學(xué)校惠立幼兒園惠靈頓