Job Description:

1.Manages CQS and the collaboration between relevant CQSs as well as coordinates with the manufacturing plants.
2.Customer interface follow-up regarding on-time responsiveness and quality of response with focus on major customer issued problem solving requests. Champion of customer supplier ratings on quality and delivery. Fluent in customer databases.
3.Participates in monthly executive review of customer scorecard ratings.
4.Has entire knowledge of customer specific quality requirements and makes the organization work accordingly with training of divisional CQM, CQE and CQS. Provides audit requirements.
5.Represents Autoliv management level on customer demand in quality issues, for example high level meetings, customer’s Critical Concern Committee etc.
6.Coordinates plant support at customer for SOP when multiple ALV plants are involved. Defines on-site customer support for all major launches. Monitors the quality of the launches at Customer.
7.Supports ALV plants for customer audits and critical customer audits . Shares any findings with other applicable ALV plants.
8.Supports sign-off of customer warranty agreement. Supports negotiations of warranty costs. Coordinates warranty improvement. Monitors warranty related emerging concerns and coordinate warranty improvement.
9.Coordinate plant support at OEM for SOP when multiple ALV plants are involved
10.Follow up NCE progress and regularly review in biweekly meeting.
11.Output biweekly customer quality report and monthly CQM report.
12.Standard work flow creation and lead workshop to do improvement activity.
13.Support other tasks assigned by line manager.

Requirements:

1.Bachelor degree or above on Mechanical or Automobile professional
2.Five years automotive industry experience in customer communication and cooperation, priority for the people who ever in charge of Hyundai & KIA customer
3.Related to the quality experience
4.Good English and Korean communication skill & coordination skill
5.Problem solving skill
6.Can apply quality tool

奧托立夫是美國財富500強的企業，在全球汽車安全系統的技術和市場上都占據著領導地位。我們在全球的30個國家和地區設有80個分支機構，擁有40,000名員工。
為了保持在汽車被動安全系統的領先地位,奧托立夫每年都會將接近于銷售額8%的經費，運用到于新產品的研究,開發和創新。我們為世界上幾乎所有的整車公司提供安全系統的產品，其中也包括很多中國的主要的汽車品牌，例如奇瑞，吉利，華晨汽車等。
奧托立夫在中國有超過6,000名員工及13家實體公司，分布于上海、長春、北京、南京、太倉、廣州和臺灣。
我們會為現有的和將來的員工提供良好的職業和個人發展的計劃,因為，我們深信員工是公司最有價值的資產。我們正在尋找激情活力,富有專注精神和團隊精神的人加入我們的團隊,我期待你的加入,與我們共同追求我們奧托立夫人永恒的使命------拯救生命。